Frequently Asked Questions

DO YOU TAKE MEDICAL INSURANCE?
Yes, I am contracted with various medical schemes. Kindly check with your aid to verify your coverage.
For those not on a medical scheme, please note that the private rate for 2024 is R1100.00. Invoices are submitted monthly for EFT payments.

HOW OFTEN WILL I SEE YOU?

I typically see individual clients once a week. Seeing each other weekly allows for the work to move along at a good pace.

DO YOU SEE COUPLES OR CHILDREN?
I do NOT see couples, or individuals under the age of 20. My work focuses on adult individual therapy.

HOW WILL I KNOW IF YOU'RE THE RIGHT THERAPIST FOR ME?
This is a very important question. You are dedicating time and resources and want to be sure you are picking the right person. Consider logistical factors (office location, availability) and personal factors (my training and expertise, personality, and 'the feel' you get). Sometimes you have to be in a room (or online) with someone before you truly have a feel for the person. The first couple of sessions can continue to inform your decision and we can talk about any ongoing reservations or concerns you might have.

WHERE IS YOUR PRACTICE LOCATED?

From August 2024 to December 2024, my practice will be online-based.

HOW DO I SCHEDULE AN APPOINTMENT WITH YOU?

You are welcome to send an email (alenor.practicemanager@gmail.com) or call the practice at 021 012 5726 and my practice manager, Alenor Lombard, will assist you.